Introduction
Welcome to Bivlox. By using our website, you agree to abide by the following Terms of Service (“Terms”). These Terms govern your access and use of our website and services. If you do not agree with these Terms, please do not use our website.
Website Use
By accessing or using our website, you are agreeing to these Terms. We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website for shopping and purchasing products. You agree not to engage in activities that may disrupt or interfere with the proper functioning of our website.
Intellectual Property
All content on our website—including text, images, graphics, logos, and software—is owned by Bivlox and protected by intellectual property laws. You may not use any content from our website without our explicit written consent.
Product Information
We strive to provide accurate and up-to-date product information. However, we do not guarantee the completeness, accuracy, or currentness of any information on our website. We reserve the right to modify or update product details at any time without notice.
Product Availability
While we work to keep our products in stock, some items may occasionally be unavailable due to high demand. If a product you ordered is out of stock, we will notify you and offer the option to wait, choose an alternative product, or cancel your order.
Order Processing and Shipping
Orders are processed Monday through Saturday, with a processing time of 2-3 business days. Shipping typically takes 4-7 business days. All orders are shipped from our warehouse with a flat shipping fee of $4.99.
Payment
We accept payments via credit card and PayPal. By submitting payment information, you confirm that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your purchase.
Returns and Refunds
We want you to be satisfied with your purchase. We offer a 16-day return policy for most products. If you are not satisfied, you may return the product for a full refund, in accordance with our return policy. Please contact us to initiate a return.
Cancellations
You may cancel your order anytime before shipment. If your order has already shipped, please refer to our return policy for instructions on how to return the product.
Warranties
All products sold on our website are provided “as is” and “as available,” without any warranties, express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
Bivlox is not liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from your use of our website or any products purchased through our website.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Dispute Resolution
We aim to resolve any disputes fairly and efficiently. If a dispute arises from these Terms or any purchase made through our website, please contact us first to attempt an amicable resolution.
Modifications to Terms of Service
We may revise these Terms at any time without prior notice. By continuing to use our website after changes are posted, you agree to be bound by the revised Terms. We recommend reviewing these Terms regularly to stay informed of any updates. Changes to the Terms are effective immediately upon posting.
Contact Us
If you have any questions or concerns about our Terms of Service, please reach out to our customer service team at [email protected].