Introduction
Welcome to Bivlox, located at https://bivlox.com/. We are dedicated to providing a convenient, secure, and reliable shopping experience. Please review the following billing terms and conditions that apply to all purchases made through Bivlox.
Payment Method
We accept a variety of payment methods, including credit and debit cards, PayPal, and other electronic payment options. Payment is required at the time of purchase unless otherwise arranged. By submitting your payment information, you authorize us to charge the total amount due to your designated payment method.
Order Confirmation
After placing an order, you will receive an order confirmation via email. This confirmation includes details such as the items purchased, shipping address, and total amount due. Please review this information carefully and contact us immediately if you notice any errors or omissions.
Order Processing & Shipping
Orders are typically processed within 2-3 business days, excluding holidays and weekends. Once processed, you will receive a shipping confirmation email with tracking information. We offer flat-rate shipping of $4.99 across the United States.
Billing & Invoicing
Billing and invoicing information will be provided at the time of purchase or through subsequent communications. Invoices include the total amount due, payment due date, and any applicable taxes or fees. If you have questions or concerns about your billing or invoicing, please contact our customer support team.
Refunds & Returns
Your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a hassle-free return policy. To initiate a return, contact our customer support team within 16 days of receiving your order. Refunds are issued to the original payment method and may take 8-10 business days to process.
Cancellations
If you need to cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled prior to shipment. If your order has already shipped, you may still be eligible for a return and refund in accordance with our return policy.
Customer Support
For any questions, concerns, or feedback regarding your purchase or our billing terms and conditions, please contact our customer support team. We are available by phone, email, or live chat during regular business hours.
Changes to Billing Terms & Conditions
We reserve the right to make changes to our billing terms and conditions at any time. Any changes will be effective immediately and communicated via our website or email. Please review our billing terms and conditions regularly to stay informed about any updates.