Processing Time
At Bivlox, we prioritize efficient order processing. Once your order is placed, our dedicated team will process it within 2-3 business days. Business days are defined as Monday through Saturday. After processing, you’ll receive a confirmation email with your shipping tracking number, allowing you to monitor your delivery status.
Shipping Time
We understand the importance of timely delivery. Orders typically arrive within 4-7 business days from the date of shipment. Please note that shipping times may vary based on your location and unforeseen factors such as weather conditions or customs delays.
Shipping Fee
We believe in transparent pricing. A flat rate shipping fee of $4.99 applies to all orders within the USA. This fee covers packing, handling, and shipping, ensuring your items are delivered to your doorstep, regardless of order size.
Order Tracking
Once your order is shipped, we’ll send you an email with a tracking number. You can easily track your package by visiting the shipping carrier’s website and entering your tracking number. If you have any questions or concerns about your shipment, please contact our customer service team at [email protected].
Delivery Confirmation
Upon delivery, please inspect the package for any signs of damage or tampering. If you notice any issues with your order, contact us within 24 hours of receipt so we can resolve the matter promptly.
Shipping From
Currently, Bivlox only ships to locations within the USA. We do not offer international shipping at this time.
Incorrect Address
Please ensure the shipping address provided at checkout is accurate and complete. If an incorrect or incomplete address is provided and the order is returned to us, the customer will be responsible for the cost of re-shipping.